Business Management Book Store > Business Management books beginning with B
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Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes (The Morgan Kaufmann Series in Data Management Systems) |
Author: Paul Harmon
Published: 2002-12-18 |
List price: $50.95
Our price: $50.95
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As of: January 07th, 2009 10:45:41 PM
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Customer comments on this selection.
 Good Software Book, Bad Business Process Change Book
This book is geared too much towards IT process changes and can never escape its software base of knowledge to address general business process change in a meaningful way. It was required reading for a business process improvement class and I never went beyond the required reading because it just wasn't useful. This might be useful for an IT project lead but anyone else would be better served by any one of the many books on Toyota, Six Sigma, or Lean.
 Good seller.
It came in on time and in the condition stated. Would buy from this seller again.
 Very good book from Paul Harmon
This is a very good book. I am a Data Warehouse / Business Analysis Architect and one of the keys to my profession is maximizing technology in order to solve business problems. Harmon writes about how IT is a key enabler of BPM.
Harmon really does a good job of documenting the importance of BPM and process redesign, rather than wholesale reengineering of processes through the implementation of ERP systems. Harmon writes about how business processes can be considered assets of a corporation. This is important. Another key thread in the book is that all processes in an organization should map back to the value propositions of the company and therefore map directly to strategic goals.
Mapping all processes to the value propositions of the company is important to ensure that nothing the company does is done solely for the sake of the institution, but maps to a business goal.
Business Process Change
This book was recommended by several of my lean consulting friends, who specialize in agile project management, as an excellent source for documenting and analyzing process workflows in complex environments. I agree, this book is a must read for people tasked with redesigning informational workflows in service systems. I have read it twice and continue to learn new ways to analyze business processes.
 This book needs update
When I purchased the book early 2003 I agreed with most of the reviews.
However, having it read again. It really shows that a lot of stuff has been outdated and certainly requires updating.
Especially on the new trends like Six Sigma, compliance and innovative technology solutions.
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