Business Management Book Store > Business Management books beginning with P
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Process Mapping, Process Improvement and Process Management |
Author: Dan Madison
Published: 2005-08-12 |
List price: $29.95
Our price: $29.95
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Usually ships in 24 hours
As of: January 08th, 2009 08:10:16 PM
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Customer comments on this selection.
 Very useful
I really found this book useful. I've just started to implement process mapping and improvement activities in the companies. It presents you many tools to be used for preparing process maps and they are easy to use. Language is simple. You will find many tables and figures which facilitate understanding of the idea very quickly.
 Great book
Excelent book
claer, simple
easy for reaader
content very practical
For the People Doing it, not the IT People Implementing it.
Excellent Book.
Well Organized.
Well Writtent.
Quotable Content.
Anyone NEW to the Business Process Approach. Start here!
Not about how to implement IT changes to get it done.
Very little "System" Talk.
This book could take a motivated Lay-Person and help transform them
into a Business Process GURU!
If you are an IT person, it is worth reading so you know the game
plan, and the score. It lets you argue AGAINTS implementing ANYTHING
until people have TESTED their ideas WITHOUT system changes!!!
On time and as promised
The item was delivered on time and in the advertised condition. Thanks for your prompt response.
A must have for starting with process improvement
This book has all you need not only to start, but also to continue with process improvement. It covers all basic steps you need to fulfill, gives you a broad overview about what you have to have in mind and also gives nice examples. I'm sorry I didn't have it much before, it could save me a lot's of mistakes I did.
Of course, I wouldn't call it a Bible, for more details in any area you'll need more detailed literature, but it can be used as a very good checkbook and guide when starting with process improvement. It's very simple and systematic. Highly recommendable not only for those who start with process management, but also for everyone who already works in this area.
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